Last month, Microsoft also updated the PC Health Check app to show why a device is not ineligible to receive the Windows 11 update. Apart from the general requirements, Microsoft has also listed out specific feature requirements for Windows 11 including webcams, Bluetooth and Precision Touchpad on all upcoming laptops. While not critical, the issue certainly can be a pain for users who rely on Windows Hello to sign-in to their devices.įor more information on Windows 11, you can check out our article on minimum system requirements as well as the list of CPUs that support Windows 11. We hope Microsoft fixes this issue in the future build.
Once done, reboot the system, let Windows download and install the latest driversĪfter the installation is finished, Windows Hello should be good to go.Now right-click on "Windows Hello Face Software Device" and click on 'uninstall device'.Once Device Manager is opened, double-click on "Biometric devices".You can also right-click on the Windows button and select Device Manager. Type "Device Manager" and click on 'open'.Click on Windows Search or the Windows button.If you are facing the issue, then you can follow the steps below to get the issue fixed:
However, it also came with a bunch of known issues, one of which was the broken Windows Hello.įortunately, there is an easy fix for "Something went wrong" error when trying to use Windows Hello on Windows 11. The new build brought improvements to the UI as well as the new Microsoft Teams integration. Yesterday, Microsoft released another Windows 11 build to Windows Insiders in the Dev Preview ring.